We work with clients to determine their needs around Change Management Training and then design a bespoke solution. Typical topics include:
Change Management Process
- Relationship and role of Change Management with Projects/Programmes
- Success Factors and Barriers to effecting Change
- Change Management Models
- Change Management Process Stages and Activities:
- Preparing for Change
- Implementing Change
- Monitoring Change
- Change Management Tools e.g., Stakeholder Analysis, Resistance Plan, Communications Plan, Change Vision
- Dealing with Resistance to Change
Change Agent
- Human Psychology of Change
- Communication Skills
- Communication Process
- Deep Listening Skills
- Reading Body Language
- Personality Preferences Model
- Emotional Intelligence
- Learning Styles
- Designing Training Interventions
We can also include a Change Simulation (4 – 4.5 hours) and self-assessments such as Insights Discovery and Emotional Intelligence, to deepen the learning.