Training Evaluation
As with any cost, training needs to contribute a positive return to your business for the money you invest. Training outcomes can be evaluated through a range of levels:
| Level | Focus | Evaluates | Sample | Evaluation Methods |
|---|---|---|---|---|
| 1 | Reaction & Satisfaction | Participants' reaction to training (content, delivery etc) |
100% | Evaluation Forms |
| 2 | Learning | What participants learned during training | 50% | Test, project, presentation |
| 3 | Application & Implementation | Extent participants have applied learning in their workplace | 30% | Observations, Interviews |
| 4 | Business Impact | Actual business results achieved through applying knowledge and skills from training | 20% | Evaluating change in Business Results |
| 5 | Return on Investment. | Monetary value of benefits arising from training v actual cost of training programme | 10% | Isolating effect of training on Change in Business Results |
Evaluating training impact requires clear objectives and methods of measurement to be agreed upfront so that the training impact can be isolated.
See our Training Packages section for more details on Training Evaluation.
Training Packages